Frequently Asked Questions

You are able to purchase straight from the online store for all ready to wear items that are in stock. If an item is out of stock we will do our best to update the website to reflect this.

If you wish to order a bespoke commission or jewellery redesign this can be done through our Design Consultation appointments, bookable via emailing claire@clairegraingerjewellery.com

If you have purchased from our ready to wear collection and your item has not been posted we will be able to modify your order upon special request.

However if your item is a bespoke commission or a jewellery redesign then this can not be modified or cancelled after the design has been signed off and put into production.

Yes, as items are shipped using Royal Mail Special Delivery 1st Class and Signed For service you will be able to track your order. Tracking details are provided upon request.